Effective Date: September 13, 2018
This Policy applies to information We collect
It does not apply to information collected by Us:
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on Our Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to Us, including your name, address, telephone number, email address, or any screen name or user name you may use. If We learn We have collected or received Personal Information from a child under 13 without verification of parental consent, We will delete that information. If you believe We might have any information from or about a child under 13, please contact Us at firstname.lastname@example.org.
This Policy tells you how We use information collected from you, including on this Website. Please read this Policy before using the Website or submitting any Personal Information to Us through the methods described in this Policy. By using the Website, you are accepting the practices described in this Policy. These practices may be changed, but any changes will be posted, and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review this Policy whenever you visit the Website to make sure that you understand how any Personal Information you provide will be used. The effective date of this Policy is posted at the top of the page.
Note, the privacy practices set forth in this Policy are for Us and this Website only. If you link to other Websites, please review the privacy policies posted at those Websites. We are also not responsible for the privacy practices of our third-party service providers. You should review the privacy policies of those third-party providers.
Collection of Information – Information We Collect and How We Collect It
We collect several types of information from and about users of Our Website including information:
We collect this information:
Information You Provide To Us
You may provide information when you choose to share it with Us:
Our Website or customer service team (if ordering by phone, fax, or mail) will ask you for information which identifies you, allows Us to contact you, and allows Us to process your order. Specifically, these items include the following:
Your name and address are added to Our mailing list when you place an order through customer service team on the phone. By being on this mailing list, you will receive Our regular emails.
Information We Collect Automatically – Cookie & Tracking Technology
As you navigate through and interact with Our Website, We use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, browser type, IP address, location and other details of your visit to our Website.
Our Website uses both first party and third-party cookies and tracking technology depending on the features offered. A cookie is a small file placed on your computer. We also utilize Google Analytics. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. We also utilize third-parties to serve you retargeted ads about us after you leave Our Website.
The information We collect automatically helps Us to improve Our Website and to deliver a better and more personalized service, including by enabling Us to:
We do not collect Personal Information automatically, however, if you previously provided Personal Information, cookies may be tied to such information. Aggregate cookie and tracking information may also be shared with third parties.
How We Use Your Information
We use information that We collect about you or that you provide to Us, including any Personal Information:
Your billing address is used to verify your credit card information. The billing information of all new customers will be verified. This is for your protection against fraud and theft. Customers who use a debit card for payment may be required to provide the phone number of the card issuing bank which is listed on the back of the card. This also will be used for billing verification. Should you receive a mailing from us, the keycode is the 4-digit (number and letters) code on the mailing label of your catalog or mailing. It is used for marketing purposes only.
We also use third-party advertising companies to serve you ads from Us after you leave Our Website. These companies may use information (which does not include your name, address, email address, telephone #, or billing information) about your visits to this and other Websites to provide advertisements from Us.
We may also use your information to contact you about Our goods and services that may be of interest to you. If you do not want Us to use your information in this way, you may choose not to have Us do so. For more information, see Choices About How We Use and Disclose Your Information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to Us. We have created mechanisms to provide you with the following control over your information:
Online Tracking Technologies and Advertising. Certain parts of Our Website utilizes cookies. Our Website uses both first-party and third-party cookies. Our Website does not respond to Do Not Track signals. However, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. You may also refer to your web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browsers or operating system from receiving cookies or controlling your tracking preferences. You can learn more about cookies and opting out using the following third-party websites:
Network Advertising Initiative (NAI): http://www.networkadvertising.org/
To opt out of being tracked by Google Analytics visit http://tools.google.com/dlpage/gaoptout.
Please be aware that if cookies are blocked, disabled or removed, you may not be able to utilize all the functionality of Our Website.
Disclosure of Your Information for Third-Party Advertising. We do not sell or trade your Personal Information as defined above to third-parties.
Promotional Offers from Us. If you do not wish to have your email address/contact information used by Us to promote Our own or third parties’ products or services, you can opt-out by clicking “unsubscribe” on Our email, click “unsubscribe” in your customer profile, or send an “opt-out” request to Us by sending an email to email@example.com or by calling Customer Service at 1-800-343-7680. This opt out does not apply to information provided to Us as a result of a product purchase, confirmation, warranty registration, product service experience or other transactions.
While we utilize third-parties to serve our advertising to you after you leave Our Website, we do not control third-parties’ collection or use of your information to serve their own interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
Transfer of Data
If you use any of Our Services from outside of the United States, information that We collect from or about you will be transferred to servers inside the United States and maintained for as long as we are required to do so. By using the Website or Our services you consent to the transfer of data about you into the United States, as well as the processing of such data in the United States.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of Our Website that are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes under certain circumstances. To make such a request, please contact Us via the contact information in the “Privacy Contact” section below.
How To Correct Your Information/Data Retention
You may correct or update certain information that We collect from you by contacting Us via the methods listed in the “Privacy Contact Information” section below, or by editing your information and preferences on the “My Account” page. We will use commercially reasonable efforts to update Our files to reflect your request as promptly as possible.
In general, We will retain original and updated Personal Information collected for as long as necessary to pursue the purposes for which it was collected and to satisfy any legal or professional indemnity obligations or to protect Our legal interests or those of others, fraud prevention, troubleshooting or technical constraints or any other reason consistent with this Policy.
Third Party Content, Links and Plug-Ins
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Our certificate allows Our customers’ web browsers to verify Our Website’s authenticity and to communicate with it securely via SSL encryption. This protects private information from being intercepted over the internet. In addition, data sent over an encrypted SSL connection is protected with a mechanism for determining whether the data has been altered in transit.
The safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of Our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We do Our best to protect your Personal Information, We cannot guarantee the security of your Personal Information transmitted to Our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
If We make material changes to this Policy, We will post those changes on this Website via an updated Policy. The date the Policy was last revised is identified at the top of the Policy. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting Our Website and this Policy to check for any changes.
Privacy Contact Information
If you have any questions, concerns, or comments about this Policy you may contact Us using the information below: