Summary/Objective

Represent our brand by engaging with customers and showcasing our products to enhance their shopping experience. Provide valuable insights and information that drive sales and elevate customer interactions. Additionally, train and empower our team to effectively sell our products and deliver outstanding customer service.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Brand Representation: Serve as the face of our brand, embodying our values and mission while interacting with customers and representing our products in a positive and authentic manner.
2. Product Knowledge: Develop a deep understanding of our pet products, including food, toys, accessories, and grooming supplies, and effectively communicate their features, benefits, and usage to customers.
3. Product Demonstrations: Conduct live demonstrations of products to educate customers about their usage and benefits, enhancing their understanding and encouraging sales.
4. Customer Engagement: Engage with customers to assess their needs, answer questions, and provide personalized product recommendations based on their pets’ requirements and preferences.
5. Training and Development: Train and educate fellow team members on product features, benefits, and selling techniques to improve their product knowledge and sales skills.
6. Upselling and Cross-Selling: Utilize your product expertise to upsell and cross-sell complementary items, maximizing opportunities and enhancing customer satisfaction.
7. Feedback and Insights: Gather feedback from customers and team members regarding product preferences, trends, and customer needs, and provide insights to management to inform product selection and marketing strategies.
8. Visual Merchandising: Assist Store Managers with visual merchandising efforts, ensuring product displays are visually appealing, well-organized, and effectively highlight key products and promotions.

Competencies

1. Strong sales skills
2. Excellent communication and interpersonal skills
3. In-depth knowledge of pet products and services
4. Outstanding customer service
5. Ability to assess customer needs
6. Self-Starter
7. Team oriented
8. Time management
9. Ethical conduct

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in a fast-paced retail environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk, bend, stoop and sit. This job requires the employee to lift at least 40 pounds frequently.

Position Type/Expected Hours of Work

This is a part-time position. Shifts vary and will require working afternoons, evenings, some weekends and holidays.

Travel

No travel is expected for this position.

Required Education and Experience

High school diploma or GED.

Preferred Education and Experience

1-3 years of sales experience preferred.

AAP/EEO Statement

Care-A-Lot Pet Supply is an Equal Opportunity Employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.